Privacy Policy
PortWire and its affiliates (together, "PortWire", "we" or "us") respects the privacy rights of our users and is strongly committed to protecting your privacy. As such, we provide this privacy policy ("Privacy Policy") explaining our online information practices and the choices you can make about the way your information is collected and used by PortWire and PortWire's digital services, which includes any online or mobile websites, applications, or digital services owned, operated or offered by, on behalf of, or in conjunction with PortWire or its Affiliates, (collectively "Services")
If you have any questions regarding this Privacy Policy, you should contact this PortWire's Customer Service Department by email at .
What Information About Me Is Collected and Stored?
We collect and store information that you provide when you visit the Services or that you provide through the Services' Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, unless you have opted not to receive promotional communications in connection with the Services.
We collect and store certain other information automatically whenever you interact with the Services. For example, we collect your IP address, browser information and reference site domain name every time you visit the Services. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve the Services and to provide our customers with a fulfilling shopping experience.
Also, like many web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves the Services without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on the Services.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is Information Collected From Children?
We do not sell or ship any items ordered through the Services directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, discontinue browsing immediately.
With Whom Do You Share Information?
We do not share with others any personal information that you provide to us through the Services or through the Services' Customer Service Department, except with your consent or as described in this Privacy Policy.
We may share personal information that you provide to us through the Services or through the Services' Customer Service Department with our affiliates and service providers. In turn, our service providers may share this personal information with their affiliates and with service providers whom they engage to perform services related to the Services or the operation of our business. Examples of these services include web site operation, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, customer service, marketing and promotional material distribution, data analysis and, where applicable, data cleansing. These service providers are authorized to use this personal information only in connection with the services they are engaged to perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of PortWire, or any of our affiliates, service providers, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited the Services during a specific time period or purchased a specific product through the Services. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here. This information generally is shared in an aggregated form.
As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that PortWire, or substantially all of its assets related to the Services, is acquired by a third party, such information may be one of the transferred assets. Under such circumstances PortWire would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.
What Steps Are Taken To Keep Personal Information Secure?
Various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you place an order through the Services, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact the Services' Customer Service Department by email at .
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, or click on "Manage Your Account" within the Help Desk area, or place an order, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you.
What Happens When I Link To or From Another Web Site?
the Services may contain links to other web sites operated by affiliates of PortWire or third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other web sites and that we are not responsible for the privacy policies, practices or contents of these other web sites. We encourage you to be aware of when you leave the Services and to read the privacy policies of each and every web site that you visit.
How Will I Be Informed About Changes Regarding This Privacy Policy?
From time to time, we may update this Privacy Policy. We will notify you about material changes by either sending an email message to the email address you most recently provided to us or by prominently posting a notice on our Service. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.
This Privacy Policy was updated on Monday, February 2, 2017.